Tools used by the agent splits into two tabs and counts calls

The Tools used by the agent card on the Conversations and Insights reports now has two tabs, and each tool has its own bar with its call count. The bars no longer show a share of all calls.

• Shopper UI elements lists the tools that show something in the chat: product carousel, product comparison, product detail and clarifying questions.
• Get info lists the tools the agent uses to look things up: product search, site page content, site page search, web search and web page reading. A connector's catalog search appears as Product search. Other connector tools keep their own name and appear here.

Tool names match the Tools page. Quick replies are no longer counted in this card. The assisted rate does not change.

If you read this breakdown through the MCP get_report tool, note the change to share. It is now the share of the tools listed in the breakdown, with quick replies left out. The same request can return a different share value than before this release, even though the underlying calls did not change.