Key figures shows the share of conversations with one shopper message
AddedThe Averages tab of the Conversations page is now Key figures, and it has a third figure: Conversations with one shopper message.
It is the share of the conversations in the range and filters you have selected where the shopper wrote exactly one message, as a percentage of every conversation in scope.
The three figures sit on one row on a wide screen, and stack on a phone. The tab names on the page are now Log (was All), Conversation topics (was Conversation Topic) and Key figures. The tab underline now runs the full width of the page.
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